Shipping policy
Delivery Policy
At Gamified, we are committed to delivering your orders safely and efficiently across the UAE and selected international destinations.
Processing Time
- Orders are typically processed within 1–2 business days after payment confirmation.
- Pre-orders, special items, or custom products may require additional processing time, which will be mentioned in the product description.
- Orders placed during weekends or public holidays will be processed on the next business day.
Delivery Within UAE
- Standard UAE delivery usually takes 1–3 business days depending on the destination.
- Same-day or next-day delivery may be available in selected areas.
- Delivery fees are calculated during checkout based on the location and order size.
International Shipping
- International shipping may be available for selected products and destinations.
- Shipping charges and estimated delivery times vary depending on the destination country.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country.
Order Tracking
- Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp whenever available.
Packaging & Product Protection
- All products are carefully packed to ensure safe delivery.
- Trading card products are shipped with protective packaging to minimize the risk of damage during transit.
Delays
While we aim to deliver orders within the estimated timeframe, delays may occur due to:
- Weather conditions
- Courier issues
- Public holidays
- Customs clearance for international orders
- High-demand release periods
In such cases, customers will be informed accordingly.
Incorrect Address / Failed Delivery
- Customers are responsible for providing accurate delivery details.
- Additional delivery charges may apply for reshipping orders due to incorrect addresses or failed delivery attempts.
Damaged or Missing Items
If your order arrives damaged or incomplete:
- Please contact us within 24 hours of receiving the package.
- Include your order number and clear photos/videos of the issue.
- Our support team will review and assist accordingly.
Contact Us
For any delivery-related inquiries, please contact us through:
- Instagram: @gamifiedae
- Whatsapp: +971543008082